• CEOexpress - Industry specific research pages, 470 Atlantic Ave, 4th Floor Boston, MA 02210 (617) 482-1200 webmaster@ceoexpressmail.com
• TQM Quest - "A management philosophy which focuses on continual improvement of all areas of business in order to achieve quality improvements in these areas" Don't get put off by the simple design of the site, or its Bangkok location... a much better information resource that many more slickly designed sites. Has an excellent weekly roundup of articles on the internet relating to leadership, change management, corporate culture, interpersonal communications, innovation, and similar subjects. Also has a great links directory, Dr. Scott Valentine, 9/260 Supalai Park Tower 1 Phaholyothin Road, Soi 21 Chatuchak, Bangkok 10900 Tel: 66-(0)2966-2850, information@tqmquest.com
• Consultant Search Links - Experts on any subject, narrow or broad, you can think of... really... take a look
• The CEO Refresher - Monthly newsletter on contemporary topics in creative leadership, competitive strategy, and performance improvement. links, CEOlinks, recommended books, more recommended books), Refresher Publications Inc. 17 Markland Drive, Etobicoke, Ontario, Canada, M9C 1M8. vfr@refresher.com Its articles are featured and republished by FedEx ShipSmart E-news,LeaderVision.net, Loyola University, Management Centre Europe, Management Institute of Paris, MashreqBank - Dubai, United Arab Emirates, MBA Depot, Royal Bank, Salon.com, BetterManagement.com, Boardmember.com,
• BetterManagement - Aggregates content from over 200 sources including Harvard Business School Working Knowledge, The McKinsey Quarterly, and University of Pennsylvania's Knowledge@Wharton. Organized into topic areas called "Authorities" (scorecard, cost management, planning and budgeting, value chain, and business intelligence) and into more narrowly focused areas of performance management called "Resource Centers". 16100 N.W. Cornell Road Suite 200 Beaverton, Oregon 97006 Phone: 503.531.5600 Fax: 503.531.5640 concierge@bettermanagement.com
• CEOReview.com - Online reference to help you create change in your organization and improve your leadership skills. book summaries, and white papers
• About Management - Weekly feature articles, hand-picked categorized links, chat room and discussion forum to help new managers get started and experienced managers get better. F. John Reh, management.guide@about.com
• CEOgo.com - Managing your image and reputation, books (management, succession, corporation reputation, leadership, women CEOs) published by Burson-Marsteller, Leslie Gaines-Ross (212) 614 5181 Leslie_Gaines-Ross@bm.com
• CEONewsline - scours through over 400 publications daily to find timely, useful articles for busy CEOs.
• EmergingLeader.com - User driven site which serves both as a sounding board for leadership ideas and a repository for lessons learned, experience gained, links, newsletter, editor@emergingleader.com, info@emergingleader.com,
• ManagerWise - Extensive collection of management articles, book reviews, and other information and resources including news, and education opportunities); admin@managerwise.com

• FitzGerald Associates - Profit/Performance Improvement Corporate Renewal Preemptive Turnaround Assessment CEO Coaching. "Corporate Renewal-Turnaround is really more an art than a science." "The Leading Performance Indicators (Warning Signs) instrument addresses a few of the more than 50 performance symptoms that show up before the P&L and balance sheets are effected. These can be measured objectively." "The Leading Performance Drivers instrument addresses some of the 100 plus causes that underlie, precede and drive corporate performance. These can only be 'measured' subjectively. But they can be easily controlled and changed. They are also Early Warning Signs. Low scores on this are strongly correlated with poor performance." PO Box 27, Lake Forest, IL 60045 - Phone 847-599-9960, fitz@managementconsultants.com
• Wharton Center for Leadership & Change Management - Strategic leadership and change management. Great Online Newsletter! Subscribe to email version of newsletter. 2000 Steinberg Hall-Dietrich Hall Telephone: 215-898-7684 useem@wharton.upenn.edu
• Ann Riches - "...a boutique consultancy specializing in planning and implementing sustainable, commercially oriented organizational change whether it comes about through a merger, restructure or any other strategic repositioning." newsletter, The Riches Group Pty Ltd, 343 Pitt St, Sydney NSW 2000, mobile tel 0412-509-289, Tel 61-2-9267-0404 anne@anneriches.com.au
• The Clemmer Group - Strategic consulting services, with customized performance assessments, improvement and implementation planning, action-based learning workshops, and executive management coaching, to accelerate organizational change. Jim Clemmer's books (Firing on All Cylinders, Pathways to Performance, and Growing the Distance), Tips newsletter, articles, links, booklist, Clemmer books, 10 Pioneer Drive, Suite 105 Kitchener, Ontario N2P 2A4 Canada Phone: (519) 748-1044 Fax: (519) 748-5813 E-mail: service@clemmer.net
• SystemChange - Assessment and Change Management using methods-based consulting and implementation to identify and exploit company-wide opportunities for strategic profit enhancement and efficiencies. 9 Bartlett Street, #337 Andover, Massachusetts 01810-3884 phone: 978-975-8123 info@systemchange.com
• Ivy Sea Online - Communications firm that specializes in effecting organizational change and transformation, and fostering conscious enterprise, newsletter, 51 Federal Street San Francisco, CA 94107, 415-778-3910, info@ivysea.com
• Mark Sanborn - Mark Sanborn presents 90-100 programs every year on leadership, teamwork and team building, customer service and change management. Author of: Teambuilt: Making Teamwork Work, Sanborn On Success, Best Practices In Customer Service, and Meditations for the Road Warrior. Books, videos and audio training. 818 E. Summer Dr. Highlands Ranch, CO 80126 (800) 650-3343 phone (303) 683-0714 phone (303) 683-0825 Mark@MarkSanborn.com
• The Navigator - Free newsletter focusing on change, service, leadership and business how-to's. By Gregory P. Smith motivational speaker. 2814 Hwy 212, SW Conyers, Ga. 30094, 800-821-2487, 770-860-9464 info@ChartCourse.com

• Tom Peters - "Helps organizations introduce, implement, and integrate learning for extraordinary results". Tom Peters on the "White Collar Revolution" and the "New World of Work" Seminars, articles and product information. 101 Commerce Blvd. Loveland, Ohio 45140 888-221-8685, 513-683-4702 info@tompeters.com
• Syntient - "link vision with thought and action" Syntient embeds the Boyd Cycle process (AKA "maneuver warfare" and "Blitzkrieg") within a strategic framework based on the sensing, thinking, and acting that forms the essence of an intelligent being in a dynamic environment. Strategic management consulting group. 1048 Bridlewood Trail Keswick, VA 22947 434.296.6959, delash@syntient.biz, roberthopkins@syntient.biz,
• Innovation Network - Mission-Critical Innovation ("The only sustainable competitive advantage comes from out-innovating the competition." "You cannot cross a chasm in two small jumps.") (clients include Accenture Consulting, Apple Computer, Bristol-Myers Squibb, Clorox, Colgate-Palmolive, Datex-Ohmeda, Jostens, Kodak, Kraft, Nortel, R.J. Reynolds, Starbuck's) Joyce Wycoff jwycoff@thinksmart.com 1236 Garden St. 805-886-1491 Santa Barbara, CA 93101, Ruth Ann Hattori rahattori@thinksmart.com 1211 Kennedy Ave. Louisville, CO 80027 303-604-1981, Tom Drucker tdrucker@thinksmart.com 4 Lighthouse 310-306-2066 Marina del Rey, CA 90292, Alain Rostain arostain@thinksmart.com 26 Laurel Glen Terrace 415-499-5100 San Rafael, CA 94901
• Murphy Klatt - "Moving from intention to action" "We support leaders in achieving business results through successful interventions on the people side of the balance sheet." Utilizes Accountability and Alignment, which refers to negotiating and synchronizing individual Accountability Agreements within a workgroup, and then across an organization. Lot of oil industry experience. books, Mailing Address: 201, 750 - 11th Street SW Calgary, Alberta T2P 3N7 (403) 278-3821 1 877 878-3821 mail@murphyklatt.com Shaun Murphy shaun.murphy@murphyklatt.com Bruce Klatt bruce.klatt@murphyklatt.com
• Venture Works - "Corporate Innovation - strategy - growth - entrepreneurship - out-of-the-box thinking" Helps companies to grow by teaching innovation skills... identify the most promising ideas and turn them into gold. 1210 Woodside Parkway Silver Spring, Maryland 20910 (301) 585-1600 Fax: (301) 585-2072 email: innovate@venture-works.com
• NextLevel Results.com - 100 Day Breakthrough service. "Get the Job done. Unleash your A players by getting out of their way." Newsletter, 7887 E. Belleview Avenue, Denver, Colorado 80111 303-660-5668 Contact: info@nextlevelresults.com, eschulz@nextlevelresults.com
• TakeRisks.com - "Jump out of your Comfort Zone" Motivational speaker uses fear management and risk-taking techniques to motivate and inspire individuals and organizations to higher performance. Coaching, motivational voice mails, ropes challenge course, facilitation by Jim McCormick, World Record and North Pole Skydiver. Clients include: Hewlett-Packard Co., ADP, Sun Microsystems, The Equitable Life Insurance Company, CUNA Mutual Group, Country Companies Insurance, Bank of America, First Union National Bank, PIP Printing, Verizon, Pacific Bell, Siemens, Turnaround Management Association, Amway, The Clorox Company, Andersen Consulting. 177 Bovet Road, Suite 600, San Mateo, California 94402, 1.650.726.2900, Jim@TakeRisks.com
• HonigIdeaGuides - "Creativity, Collaboration & Customers" Workshops, training programs, retreats & consulting to facilitate innovation, teamwork & collaboration. 26 Laurel Glen Terrace San Rafael, CA 94903, 415-479-5102, bruce@honigideaguides.com
• CEO Exchange - Identify and address the underlying factors that hinder your company's ability to grow. The Catlin Group 241 Central Street Hingham, MA 02043, 800-806-8518, 781-749-3292 info@catlingroup.com ceo dilemmas, critical issues, books,

• Manyworlds.com - Services include Strategic Innovation Methodologies, Business Renewal Processes, Rapid Strategic Value Analysis, Advanced Decision Analysis, Rapid Scenario Planning (see also epiture). Clients include Cisco Systems, BP, KPMG, Microsoft, Pfizer and Amazon. ManyWorlds Consulting Inc. 510 Bering Dr, Houston TX 77057, 832-242-3508 contact@manyworlds.com, k.easton@manyworlds.com,
• .Strategic Advantage - Strategic Risk Analysis and Strategic Planning for new products/markets and for mergers/acquisitions. Seminars and consulting engagements. Articles Clients include (MicroAge, Honeywell IAC, Go-Video, State of Arizona, Harvard Business School Publications, Risk and Insurance Management Society, American Bar Association, United Way of America). 4321 East Woodland Drive Phoenix, Arizona 85048 Voice: (480) 759-7562 Dr. Richard Z. Gooding DrRZG@strategy4u.com info@strategy4u.com
• Strategic-Road.com - French strategic planning consultancy.
• Sarl au capital de 375.000 Euros c/o Auditex - 58, Cours Becquart Castelbon 38500 VOIRON FRANCE RCS Grenoble B 435 200 605 contact@mayaconcept.com
• StrategyStreet.com - Windermere Associates, a management consulting firm. Principal is Don Potter Harvard MBS and ex-McKinsey & Company partner. A practical system to develop new ideas and opportunities for the business based upon patterns of competition in five economic conditions. Developing (industry growth exceeds 25% per year) Deteriorating (industry is experiencing the early stages of a price war), Hostile (intense price competition), Reprieve (industry prices are recovering) Stable (industry enjoying attractive returns). Site contains a great deal of information on this methodology. 1600 School Street, California 94556 Telephone: (925) 377-2020 info@strategystreet.com feedback@strategystreet.com
• Warren Evans - Future trends and management strategies articles. Past and current Predictions. Warren Evans is a speaker and analyst on future trends and business strategy. seg@wevans.com
• Competia - Consulting and training for senior executives and analysts in Strategic Planning and Competitive Intelligence. On-line magazine, library of templates for presentations, Competitive Intelligence Yellow Pages (with e-mail addresses), 1250 René Lévesque West Suite 2200 Montréal, Québec H3B 4W8, 514-270-5222 ian@competia.com, estelle@competia.com, emetayer@executive-resource.com,

• ManagingHorizons - CEO leadership development and coaching, including long distance one-to-one coaching of CEOs. He limits his practice to approximately 40 to 50 CEO clients at any one time. Most CEOs continue with him for years, so he can accept no more than 6 or 7 new CEO clients a year. Gil Herman, 173 N. Harvey Ave., Oak Park, IL 60302, 708-386-7766 Gil@ManagingHorizons.com
• A.E.Schwartz & Associates - 40 On-Site Training & Development Programs, Organizational Development, Executive Coaching, Corporate Retreats (White Water Rafting, Ropes Courses, Laser Tag: Skills Development, Edu-tainment Team Bonding. See also School4Managers. Clients include: ABCO Enterprises, American Cancer Society, American Management Association, AT&T, Bain & Company, Bank of Boston, Beth Israel Hospital, Boston Edison, Christian Science Publishing Society, CMG, Commonwealth Financial Group, Dun & Bradstreet, Earthwatch Institute, Eastern Airlines Corporation, Ernst & Whinney, Federal Reserve Bank, General Electric, Genyzyme Corporation, Harvard Business School, Harvard Community Health Plan, Harvard University, Houghton Mifflin Company, Intec Controls, John Hancock Financial Services, Matthew Bender, Maxtor, McCormick & Dodge, McDermott Will & Emery, Morton International, National Car Rental, NCR, NEC, New England Telephone, Reliance Electric, NYNEX, Panama Canal Commission, Polaroid, Putnam Investors, Raytheon, Schering-Plough, Sheraton Hotels, Sony, Teradyne, Textron, Times Mirror, Toshiba, Tufts University, U.S. Department of Labor, UPS, Warren, Gorham & Lamont, West Coast Video, Westin Hotel, Westinghouse, Weyhauser. A.E. Schwartz & Associates P.O. Box 79228 Waverley, MA 02479 (617) 926-9111 laser@aeschwartz.com
• Training Zone - A training portal with lots and lost of resources including directories of related services and products, on-line message boards, etc. Nice Briefings section with briefings on various topics of interest. Almost 300,000 registered users. Good for trainers and HR professionals. TrainingZONE 100 Victoria Street, Bristol, England, BS1 6HZ Tel: +44 (0)117 915 9600 service@trainingzone.co.uk
• Coastal.com - Training programs for pretty much any business need. Coastal Training Technologies Corp. 500 Studio Drive Virginia Beach, VA 23452, 800-725-3418 sales@coastal.com
• Human Excellence - Traditional training methodologies with customized educational experiences: Team-Building, Business Metrics, Sales Training. Clients include: 3M, K-Mart, IBM, Merck, Sharp & Dohme, Bankers Trust, Motorola, Bristol Myers, Prudential Assurance, Coca Cola, Samsung, Dell Computers, Sematech, Drake Personnel, EDS, Telecom Australia, Esso. 1110 Floradale Drive, Austin TX 78753, 512-326-9300, humanexcel@earthlink.net
• IBossWell.com - Online advice and information, coaching and training, and a resources superstore for managers/leaders. 2809 W. 86th Street Leawood, KS 66206, 913-642-1416
• Hagberg Consulting Group - People assessment, face to face executive coaching and counseling, personality & leadership assessment, 360-degree coworker assessment, team development, culture building, prehire assessments, merger integration, cultural assessment. Interesting research. See also Leaderx. Hagberg Consulting Group, 950 Tower Lane, 7th Floor, Foster City CA 94404 888-HAGBERG, 650-377-0232 info@hcgnet.com coach@leaderx.com
• Phoenix Consulting - Leadership Coaching to transform leaders and Leadership Development to transform organizations. PO Box 815 Vienna Virginia 22183 (703) 968-7313 phoenixca@cox.net
• Options Success - Executive coaching services and workshops, free coaching newsletter helping you align your work and life, booklist, 157 Daly Avenue, Suite 3, Ottawa Ontario, Canada K1N 6E8 888-434-2555, coach@successoptions.com
• Trainer-Ring - A network of 24 trainer related websites.
• TCM Internet Services' Training & Development Resource Centre - links, HR booklist, egs@TCM.com
• Westwood Dynamics Learning and Development - e-learning and training articles, tips, links and resources, or for customized learning design. Includes Articles... also recommended conferences, associations, reading, links and tools. 1489 Marine Drive, West Vancouver, B.C., V7T 1B8, Canada Phone 604-644-9159 robertaw@westwood-dynamics.com
• Learnativity - A consulting collaborative founded on the notion that individual and organizational effectiveness depends "not only on learning better, faster, cheaper but  through the consistent application of learning, combined with creativity, flexibility, and paying close attention to the right things". The site provides information and resources to support this concept. Newsletter and a lot of nice links on the subject. marcia@learnativity.com, try marcia@linezine.com or marcialc@yahoo.com. wayne@learnativity.com try wayne.hodgins@autodesk.com.
• Linkage - Provide of organizational development and corporate education programs, products, and services to help HR professionals connect organizational strategy with the competencies and learning necessary to sustain them. Have trained over 13,000 individuals since 1997. One Forbes Road Lexington, MA 02421 781-862-4030

• The Training Oasis - "Our executive retreats and team building sessions will transform your company's leadership into a highly functioning, efficient and cohesive team." "Out of the Box Strategies for Bottom Line Results" Virtual Newsletter for Senior Management Clients include Manulife Financial, Clearnet/Telus Mobility, CGU Group Canada Inc., Bell Mobility, and IKEA. Has nice links page on executive training resources. Anne Thornley-Brown, President The Training Oasis, Inc. Richmond Hill, Ontario CANADA 1 (905) 887-5224, anne@thetrainingoasis.com
• Laserlearn.com - Corporate retreats using laser tag games for team building, communication, goal setting, problem solving training. Clients include 20th Century Fox, American Airlines, Anderson Consulting, Brinker International, British Aerospace, Cabletron, Credit Suisse, Deloitte & Touche, Disney Toy Story, GE Capital, GTE, General Motors, HASBRO, Hewlett Packard, Home Depot, Lucent Technologies, Luxar Corporation, Mail Boxes Etc., Marriott, Media One, Merrill Lynch Morgan Stanley, National Packaging, NCR, Nextel, Pizza Hut, Pfizer Pharmaceuticals, Pepsi Taco Bell, Tektronix, The Gap, United Airlines, Walt Disney Company, Yamaha. Conduted by AE Schwartz & Associates (Corporate Retreats) PO Box 79228 Waverley, MA 02479 (617) 926-9111 laser@aeschwartz.com, laser@laserlearn.com, or visit Aeschwartz.com
• The Banff Centre for Management - Leadership Development at The Banff Centre offering a full range of programs that focus on building leadership in five crucial areas: self awareness, team development, improving business processes, strategic planning, and leading change within organizations and community. They have a collaboration with the Peter F. Drucker Canadian Foundation. Links and information. The Banff Centre 107 Tunnel Mountain Drive Banff, Alberta Canada T1L 1H5, 403.762.6100 1.800.590.9799 leadership@banffcentre.ca

• Human Resources Gopher - Over 20,000 human resource links. Compliments Compliments@HrGOpher.com, Problems Problems@HrGOpher.com, General Questions or Comments Comments@HrGOpher.com
• HR.com - An HR portal with a newsletter to help stay on top of critical HR and compensation developments. Weekly articles including: daily news, interviews with leading authorities, product reviews, industry trends and tidbits, benchmark data. HR up-to-date forms. HRIS. eMarketplace where you can source and buy products and services. Event Calendar. 124 Wellington Street East Aurora, Ontario Canada L4G 1J1 877-472-6648, info@hr.com
• Boosting Employee Morale - e-mail newsletter which provides readers with tips on how to improve employee morale
• SmartDraw - Program for creating flowcharts and organizational charts. 10085 Carroll Canyon Road, Suite 220 San Diego, CA 92131 Phone: 858-549-0314 Toll Free Ordering (USA & Canada) 800-501-0314 Fax: 858-549-2830 E-mail: mail@smartdraw.com
• WorkIndex - HR and workplace-related directory of links: book abstracts, book reviews, employee benefits, a salary calculator from salary.com, , HR news from newsindex.com, HR Executive Magazine, and a free demos of HR software. Maintained by the publishers of Human Resource Executive magazine, in cooperation with Cornell University's School of Industrial Labor Relations. Christian O'Brien, Webmaster cobrien@lrp.com, Linda Jones, Web Editor ljones@lrp.com, Bob Poust, Manager, Internet Advertising rpoust@lrp.com, Mary Newhart, Site listing or submission questions, mjn3@cornell.edu, (215) 784-0910
• HR On-Line - Membership organization for HR professionals. A high quality online magazine that refuses to endorse or promote any service or product. PO Box 70553 Junction Gardens Toronto, Ontario M6P 4E7 Canada, Phone: 416-604-7251 Fax: 647-439-1414, service@hronline.com
• BizManuals.com - Complete Policies & Procedures System (Part I - The Complete Policies & Procedures Manual Part II - The Employee Handbook System Part III - The Reports, Forms and Jobs Descriptions Manual), More Manuals: SCOR DPO / IPO Manual, ISO 9000 Quality System, Employee Handbook System, Security & Operations, Disaster Recovery, Embezzlement Prevention & Investigation, Coping With Workplace Violence. 130 S. Bemiston Ave STE 101 Saint Louis, MO 63105 1-800-466-9953 or 1-314-918-0990
• Workforce - "HR Trends & Tools for Business Results" HR portal by the authors of Workforce magazine, newsletters, a variety of links and articles. ACC Communications, Inc. 245 Fischer Avenue B-2 Costa Mesa, CA 92626 Phone: 714/751-1883 Fax: 714/751-4106 mailroom@workforce.com Margaret Magnus Publisher/President 714/751-1883 x247 - magnusm@workforce.com, Carroll Lachnit Managing Editor 714/751-1883 x224 - carroll@workforce.com
• Watson Wyatt - "We combine human capital and financial expertise to deliver business solutions that drive shareholder value." - Communication, Compensation, Technological know-how, Group Benefits & Health Care, Human Capital Strategies, Insurance and Financial Services, Retirement, Pension Administration, Investment Consulting, International, Organization Effectiveness, Attraction and Retention, Cost Control, Mergers and Acquisitions. 1717 H Street, NW Washington, D. C. 20006 USA (202) 715-7000 John Haley - President & CEO, CEO_Direct@WatsonWyatt.com
• Brain Technologies - Self assessment and improving your own thinking and problem solving with books and self assessment tools. PO Box 260886 Plano, TX 75026 USA, 972-612-2626, info@braintechnologies.com
• Censeo - " Selecting, Developing and Retaining Talent" technology based products and services to help clients maximize their investment in people by collecting, and then strategically using, accurate and valid information about competencies and work preferences.... to select the best people, increase retention, and strengthen the talent pool in the organization. censeo 360 survey 668 North Orlando Ave., Maitland, FL 32751, 407-645-1600, info-request@censeocorp.com

• The W. Edwards Deming Institute - "The transformation will come from leadership" On-line education, videos, newsletter. books, Includes a host or writings and articles from and about W. Edwards Deming, including Demings 14 Points for Management, . Deming is the world famous quality control and management guru who was credited for the birth of Japan as a modern post war industrial power and after which the famed Deming prize is named. The W. Edwards Deming Institute PO Box 59511 Potomac, MD 20859-9511 Voice: (301) 294-8405 staff@deming.org
• BaldridgePlus - Baldrige Award resource site with newsletter Malcolm Macpherson, macalex1@xtra.co.nz, mayor@codc.govt.nz (see also the Baldridge National Quality Program)
• AQP - Association for Quality and Participation is an international association dedicated to improving workplaces through quality and participation practices, educational events, local chapters, publications, PO Box 2055, Milwaukee, WI 53201, 1.800.733.3310 aqp@aqp.org
• ISO - The International Organization for Standardization (ISO) is a worldwide federation of national standards bodies from more than 140 countries, one from each country. International Organization for Standardization (ISO) 1, rue de Varembé, Case postale 56 CH-1211 Geneva 20, Switzerland Telephone + 41 22 749 01 11; Telefax + 41 22 733 34 30; central@iso.org
• Quality Digest Magazine - News, articles, software reviews, resources. 40 Declaration Drive Suite 100 Chico, CA 95973 (530) 893-4095 accounting@qualitydigest.com advertising@qualitydigest.com circulation@qualitydigest.com editorial@qualitydigest.com spaton@qualitydigest.com
• American Productivity & Quality Center - A nonprofit organization supported by nearly 500 companies, government organizations, and educational institutions. Its mission is to work with people and organizations around the world to improve productivity and quality. Products (books, training, free resources). 123 North Post Oak Lane 3rd Floor Houston, Texas 77024 apqcinfo@apqc.org 800-776-9676, 713-681-4020
• Adams Six Sigma - Six Sigma training and education. 10A Bayou Rd. Lake Jackson, Tx 77566, 1-979-297-5198 info@adamssixsigma.com

Leadership Programs

• De Pree Leadership Center - Recognizes leadership as an art more than a science. Provides programs and services designed to encourage the continued learning and development of "relational leaders". Max De Pree is chairman emeritus of Herman Miller, Inc. and a friend and associate of Peter F. Drucker. His books include Leadership is an Art, Leadership Jazz, Leading without Power and Called to Serve. book List, mail list, Walter C. Wright Jr. Executive Director De Pree Leadership Center 135 North Los Robles Avenue, Suite 620 Pasadena, CA 91101 Phone: 626-578-6335 Fax: 626-578-0918 depree@fuller.edu, Patricia Rexroat Director of Leadership Development De Pree Leadership Center 2041 Business Center Drive, Suite 102 Irvine, CA 92602 Phone: 949-975-0776 Fax: 949-975-0787 depree@fuller.edu
• Peter F. Drucker Foundation - For nonprofit management, newsletters, books, 320 Park Ave 3rd Fl New York, NY 10022 USA 212-224-1174 info@pfdf.org
• WiseLeadership - Deliver improved performance using five critical elements of vision, mission, values, goals and metrics, to provide an organizing focus for people. Clients include Canadian Provincial Government, Intel , The Oregon State Bar, Egghead Software, Costco, Sharp Microelectronics, Visa International, Teltone Corporation. Has articles and a reading list. Lawrence E. Wharton whartonl@mindspring.com Richard Caron Roi ricroi@wiseleadership.com Wharton & Roi wandr@wiseleadership.com
• Semper Fi - Business Leadership The Marine Corps Way. Site of the authors of "Semper Fi: Business Leadership the Marine Corps Way" newsletter, Sherman Oaks, California, semperficonsulting@usa.net,
• Management Institute of Paris - "From profitable leaders and balanced books to balanced leaders and profitable books"??? 111, Avenue Victor Hugo 75116 Paris - France, +33-1-45-19-50-99
• International Leadership Associates - "Developing Leaders that inspire other people to do the best work of their lives." Cincinnati-based leadership education and consulting firm. 8114 Paul Manors Dr. West Chester, OH 45069 513.755.7112 info@i-lead.com
• The Center For Innovative Leadership - Consulting services to help personnel work together to produce more value for customers, return better profits for owners and act as more responsible corporate citizens, and enrich the human spirit. An excellent books section. info@cfil.com
• Leaders Direct - Online tips to manage yourself and lead others. How to motivate employees better, conduct effective performance appraisals, build effective teams and foster entrepreneurship in large organizations.
• LeadershipNow.com - "By providing articles, features, books, videos and other resources, we would like to encourage you to develop the leader in you", short articles about leading delegating, motivating, etc., books, business quotes, links,
• The Center for Creative Leadership - A nonprofit with programs and products to improve management practice, books, newsletter, PO Box 26300 Greensboro, NC 27438-6300 1-336-545-2810 info@leaders.ccl.org
• Smart Leadership - Smart leaders rely on a balanced triangle of intelligence, integrity and innovation. Speeches, seminars, articles, newsletter, booklist, 1-800-254-8315 Nelson Searcy, Chief Innovation Officer nelson@smartleadership.com, contact@smartleadership.com, reprints@smartleadership.com, seminars@smartleadership.com
• Learn to Lead - Sales trainer Dave Anderson uses an 11-Point Organizational Success Manifesto, "Nothing gets better measurably or sustainably in an organization until the leadership does. This is striking at the root. Everything else is hacking at the leaves. Leaders are accountable for the success of their organization... period. An organization's profits and problems start at the top." Over 50 training programs on sales, management and leadership including the books, "Selling Above the Crowd: 365 Strategies for Sales Excellence" and "No Nonsense Leadership: Real World Strategies to Maximize Personal & Corporate Potential" newsletter, PO Box 1119 Los Altos, CA 94023 Phone: 800.519.8224 650.941.1493 dave@learntolead.com
• Big Dog - A personal site with some good content. Big Dog's Leadership Page, Big Dog's Performance Page, donclark@nwlink.com
• Be the Leader - Leadership Seminars, info@betheleader.com, Phil Beaudoin, prbeaudoin@aol.com
• EmergingLeader.com - articles, links, newsletter, editor@emergingleader.com
• The Consortium for Research on Emotional Intelligence in Organizations - Promotes research on the application of emotional intelligence and social competencies in organizations. Practice Guidelines for organizations that want to excel in this area. Books, links, has some nice downloadable reports. emerling@eden.rutgers.edu
• Leader-values.com - Lots of interesting materials and information on leadership including info on Miyamoto Musashi, Pope John XXIII, Genghis Khan, and Gandhi. Nice booklist. links, mickyates@leader-values.com,
• weLEAD - We are chartered as a non-profit organization dedicated to advance the understanding and education of organizational and personal leadership. weLEAD is committed to the ideal that great leaders are forged by knowledge, opportunity and experience. Monthly leadership tips, book reviews, PO Box 202 Litchfield, Ohio 44253-0202 Our Phone & Fax Number is 877-778-5494

• CCG/Board & Directors - Board of Directors development services, Executive and Board level assessments, retreats and workshops. Articles about Board Development. Furr Resources, 1010 Westridge Road, Greensboro, NC 27410, 336-834-2226 ljfurr@boardanddirectors.com or rfurr@boardanddirectors.com
• Boardmember.com - Magazine by and for Directors of Publicly held companies. conferences, Board Member Inc. Two Maryland Farms Suite 123 Brentwood, TN 37027 Phone: (615) 309-3200 boardmember@boardmember.com, advertising@boardmember.com see sister site BankDirector.com
• NACD - National Association of Corporate Directors. For directors, director-candidates and board advisors... educational, publications and consulting. Links (including links to other similar type of organizations) 1828 L Street, NW, Washington, D.C. 20036 phone 202-775-0509 info@nacdonline.org
• CorpGov - Correlation between a corporation's financial prosperity, and their ability to run a democratic corporate board. Focuses on the correlation between a corporation's financial prosperity, and a democratic corporate board. Advocates empowerment of owners through ownership based governance. links, books and articles, news related to corporate governance, Corporate Governance, 2461 Second Avenue, Sacramento, CA 95818, James McRitchie, jm@corpgov.net
• NIRI - National Investor Relations Institute, an association of investor relations professionals and service providers. Newsletters and publications, books, events, chapters, Chicago chapter, (officers), vendor yellow pages, 8020 Towers Crescent Drive, Suite 250 Vienna, Virginia 22182, 703-506-3570, Info@niri.org, Louis M. Thompson, Jr.: President CEO, lthompson@niri.org, Laura Bernstein: Editor, irupdate@niri.org

• ODNetwork - Organization Development Network is an organization of human organization and systems development professionals that are involved in activities such as executive coaching, organizational assessments, structural interventions... basically HR types. Includes education, events, newsletters, monthly magazine, regional chapters and other resources. Organization Development Network 71 Valley Street Suite 301 South Orange, NJ 07079-2825 973-763-7337 fax: 973-763-7488 webmaster@odnetwork.org
• The Balanced Scorecard Institute - an independent, nonprofit source of information about applications of the balanced scorecard approach to management in government and other nonprofit organizations. A nice place to learn and get good basic info about the balanced scorecard approach with a nice links section. 6902 Breezewood Terr., Rockville, MD 20852 USA feedback@balancedscorecard.org
• Balanced Scorecard Collaborative - A professional services firm led by Drs. Robert S. Kaplan and David P. Norton, creators of the Balanced Scorecard concept. The Balanced Scorecard allows organizations to implement strategy rapidly and effectively by integrating the measurement system with the management system. Based on the simple premise that “measurement motivates”. 55 Old Bedford Road, Lincoln, MA 01773 USA, 781.259.3737, info@bscol.com
• The Balanced Scorecard Newswire - books,
• Performance Management Newsletter - Newsletter for those interested in performance management, rewards and recognition. Book reviews, links, subscribe, Rietdijk Performance Management Mauritsstraat 40 2316 SV Leiden Phone: +31 (0)71 - 5227308, The Quo Group 2 The Oaks, Clew Road Redditch Worcestershire B98 7S Phone: +44 (0) 1527540057, bart@p-management.com

• BenchmarkingReports - Provider of best practice and benchmarking information. Available Reports by Function (Business Operations, Customer Service, Human Resources, Knowledge Management, Sales and Marketing) by Type of Industry (Financial Services, Manufacturing, Pharmaceuticals, Technology, Telecommunications), books, Best Practices, LLC Publications 6350 Quadrangle Dr., Suite 200 Chapel Hill, NC 27517 Phone: 919-403-0251 Fax: 919-403-0144 E-mail: reports@best-in-class.com
• Benchnet The Benchmarking Portal - A portal and data sharing site for individuals and organizations involved in Benchmarking and Process Improvement. Approximately 50,000 members at the time of this entry. 437 Coates Drive Aptos, California USA 95003 tbe@benchnet.com.

• The BPR Online Learning Center - Directory and resource guide for business process reengineering and change management teams. best practices report, reengineering yellow pages, reengineering tool kits, training, 970-203-9332 or (800) 700-2831 training@prosci.com
• Change Management Resource Library - Books, best practices, articles, training.
• Reengineering.com - Articles and links, directory of vendors, not being kept up... but nice content anyways. webmaster@reengineering.com.
• Brint Directory - Section on Process Reengineering & Innovation

• Team Management Systems - Software for implementing on-line assessment and feedback programs. Clients include: Allen-Bradley, Allstate, Ameritech, AMP, Baxter Healthcare, Best Buy, Blue Cross/Blue Shield, BP Exploration, Ernst & Young, Eveready, Exxon, Fidelity, Glaxo Wellcome, Hewlett Packard, Hoffmann-LaRoche, ITT, Johnson & Johnson, KPMG, Marks & Spencer, Mobil, Monsanto, Nabisco, National Institutes of Health, Nestle, Olive Garden Restaurants, PricewaterhouseCoopers, Sears, Sony, US West, Wells Fargo, Woolworths, Young & Rubicam. 1041 Sterling Road, Suite 101, Herndon, VA 20170 USA Tel: +1 703 - 3187206, Toll Free: 800-231-6889, Fax: +1 703 - 3189527 inquiry@teammanagementsystems.com
• Axista - "Web-based Project Management Software for Team Collaboration" Emphasizes simplicity and usability. links 1-800-926-5525, 1-646-865-1356 Customer-01@axista.com

• Panometrics - The first 360-degree feedback tool designed specifically for the Internet, with the flexibility and ease of use you need. Selected by Fortune 500 companies. Users include: Advanced Fibre Communications, American Cancer Society, American Red Cross, Berkshire Mortgage Finance, BDO Dunwoody, Bureau of Public Debt (US Government), Celera Genomics, Defence Finance and Accounting Service (US Government), Deutsche Bank, KPMG, Otis Spunkmeyer, Time Warner Cable, United Airlines, Wells Fargo. List of Distributors. Info@panoramicfeedback.com, sales@panoramicfeedback.com 1-888-790-6793, +1 416-532-0277, +1 416-532-0506

• 1to1.com - Peppers and Rogers Group is a management consulting firm that focuses on on customer-based business strategy. The company's founders, Don Peppers and Martha Rogers, Ph.D. are the co-authors of the famous "One To One" series of business books that espouse the one-to-one customer methodology on which their firm is founded. (203) 642-5121.
• Salesforce.com - One of the leading providers of sales management and customer relationship management software.
• ICSA - International Customer Service Organization, links, publications, 401 North Michigan Avenue Chicago, Illinois 60611 800.360.4272 icsa@sba.com
• MoreBusiness - A modest business portal for small businesses, startups and entrepreneurs. Has a nice site search engine.
• CRM Community - Information on evaluating, purchasing and implementing customer relationship management software and services. jstorer@dci.com, coordinator@CRMCommunity.com 978-470-3870
• eCRMGuide.com - Information on evaluating, purchasing and implementing customer relationship management software and services.

• Media Training Hawaii - "Media by the Numbers Media Training" Uses a 10-point program of media relations fundamentals to coach its clients to media interview success. Point #1 "There is only one reason to talk to the press. Knowing that reason -- and sticking to it when the heat's on -- is the difference between being effective in the media and being a victim." (808) 735-9120 info@mediatraininghawaii.com
• Preparetospeak.com - A training system for public speaking and presentations by Gayle Brickman, author of "Organizing for Impact". Built around a five-step self directed organizing system that "leads you through the steps to a fully developed presentation, resulting in a natural, dynamic delivery." Includes a CD. Live training is also available. Clients include: Quad/Graphics, Harley-Davidson, Manpower International, IBM, Smith Barney, Wisconsin Gas, JCPenney, Michael Best & Friedrich, United States Navy, Harnischfeger Corporation. (414) 352-9550 info@preparetospeak.com

• irselect.com - Investor relations consultant. They have an RFP process to help companies obtain competitive bids from a pre-screened list of service providers for any IR-related product or service. 11 Angell Street, #266 Providence, RI 02906-5206, Wayne Jenkins, President wjenkins@irselect.com 877-900-8501, info@irselect.com,

• High Performance Retail - "High Performance Retail is about the implementation and execution of proven best practices for breakthroughs in performance..." Services include training, coaching, innovation. Sales - Margin - Labor productivity - Shrink and stockloss - Recruiting and retention - Customer service - Product knowledge - Selling skills - Compliance and execution - Leadership - Pride - Bottom Line. Rick Sidorowicz, BA, MBA, is the CEO of Refresher Publications Inc., Editor and Publisher of The CEO Refresher, vfr@refresher.com

• Turnaround Management Association - local chapters, turnaround resources and links, financing sources, 100 S. Wacker Dr., Ste 850 Chicago, IL 60606 Phone: (312) 578-6900 Fax: (312) 578-8336 info@turnaround.org, Linda M. Delgadillo, CAE Executive Director lmdelgadillo@turnaround.org, Cecilia Green, CAE, APR Director of Public Relations cgreen@turnaround.org
• FitzGerald Associates - Profit/Performance Improvement Corporate Renewal Preemptive Turnaround Assessment CEO Coaching. "Corporate Renewal-Turnaround is really more an art than a science." "The Leading Performance Indicators (Warning Signs) instrument addresses a few of the more than 50 performance symptoms that show up before the P&L and balance sheets are effected. These can be measured objectively." "The Leading Performance Drivers instrument addresses some of the 100 plus causes that underlie, precede and drive corporate performance. These can only be 'measured' subjectively. But they can be easily controlled and changed. They are also Early Warning Signs. Low scores on this are strongly correlated with poor performance." PO Box 27, Lake Forest, IL 60045 - Phone 847-599-9960, fitz@managementconsultants.com
• Association for Corporate Growth - for and about professionals involved in middle-market corporate growth, corporate development, and mergers and acquisitions. 5,900 members representing approximately 2,500 companies in 39 chapters
• Polarised Systems - Turnaround Management Services. Business plan analysis, Financial review, Assessment of key issues, Management review, Key area corrective actions. 85 Redhill Wood, New Ash Green, Longfield, Kent DA3 8QP, tel 01474-873742 mobile: 07718-246811 info@polarisedsystems.com

• Chief Executive ("for translating thought into action"); AFR Boss; Harvard Business Review (HBR Search Page); Harvard Business School Working Knowledge (cutting-edge online business articles and books); The McKinsey Quarterly (latest thinking on business strategy, finance, and management); Sloan Management Review (peer reviewed articles on management innovation, published at MIT); Profit Patterns (business strategy from Mercer Management Consulting); Knowledge@Wharton; Strategy&Business (Booz Allen Hamilton); Perspectives on Business Innovation - (management theory and practice from Ernst & Young); Insead (knowledge site of a leading international business school); Context ("where strategy and technology meet"); Business Book Summaries (8-page executive summaries of the latest business books, delivered to subscribers each week by e-mail); MeansBusiness.com (summaries of business books);

• Accountants World - For accountants and by accountants.
• CFO Business Partner - A national network of accountants providing outsourced financial services to small and midsized companies.. 1300 Riverplace Boulevard, Jacksonville, FL 32207 Resources@CFOBusinessPartners.com (904) 346-0944, (904) CALLCFO (22-55-236).